Community Manager, Engagement Specialist - (French Native)+English
Who are you?
- Someone who manages social networks and is up to date with what's new.
- Sociable person who enjoys customer service and generating good engagement with everyone.
- You are a native French speaker and bilingual in English.
- Nice to Have: Spanish or another language (we speak English so don't worry if you don't speak Spanish).
- Availability to work full time.
- A digital content creator who is organized and attentive to detail (optional).
The Role
This position has the purpose of coordinating and managing direct communication through all digital channels in a proactive way; in this way we can maintain consumer satisfaction in line with our customers' needs.
What will you do?
- You will manage the community for our client's social networks, acting as a point of contact to solve any doubts.
- You will be in charge of answering all comments and queries received, strengthening the link with consumers, and detecting possible trends or TT that may arise.
- You will proactively participate in team meetings in order to report on the status of the project.
- You will produce monthly quantitative and qualitative reports on community management performance.
- You will research new trends in social media that contribute to content creation for current brands and/or clients.
*Usted será redireccionado hacia la web de workable.com